Integra Solutions is pleased to announce the release of SunriseRecon
 

Key Features
Hosting Details
Implementation

SunriseRecon is the only dedicated enterprise software suite in the market specifically designed to satisfy the end-to-end needs of the Custodial reconciliation process.



Below are some key features found within the individual SunriseRecon modules:

SunriseRecon is delivered online as a SaaS (software-as-a-service) application which means that application is ready to use with no software to install or hardware to maintain. Our hosting services help ensure that your application is always running and that your data is safe.

Key Benefits
  • Cuts your IT costs and reduces complexity; the nature of a SaaS means that the application is always ready and available everywhere with an Internet connection and browser.
  • Access to Free Upgrades means running the latest version of the software with improvements to existing functionality as well as new features provided in each release.
  • Automatic Backups, security alerts and scheduled maintenance provided by Integra’s web ops and DBA teams provide peace of mind that the application is always running smoothly.
Hosting Service Details
  • Single-Tenant Instance.  Each client instance is made independent by isolating both the database and the environment. This allows a client to comfortably make modifications or add functionality to the platform in a cost-effective way.
  • Daily Database Backups.  Backup practices provide the ability to recall data from a given date.
  • Cloud Storage Locker.  Hosting includes the ability to store and access files remotely via SunriseCloud.
  • 99.95% Expected Uptime.  Integra’s monitoring tools and web operations team provides hosting support 24/7.
  • World-Class Security.  Integra’s data centers and infrastructure partners hold virtually every certification available; please refer to Quality Management section for more information.
  • Access to QA and Test Environments.  Additional environments are made available to perform testing of customizations, training or other situation where working in Production is not appropriate.
  • Scales Easily.  Partnership with AWS, our hosting provider, allows us to painlessly address large changes in demand within days notice (i.e. boarding 300,000 loans as part of an acquisition).
Quality Standards

Integra is committed to Quality Management and Data Security. We adhere to international quality standards in our operations and have chosen to partner with technology providers that exemplify the pinnacle of Quality Management standards.

  • Software Development and Support.  Integra’s software development center adheres to Quality Management and Audit Principles outlined in ISO 9001:2008.
  • Data Centers and Infrastructure.  Integra’s physical infrastructure is hosted and managed within Amazon’s secure data centers and utilizes the Amazon Web Service (AWS) technology.Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards. Amazon’s data center operations have been accredited under:
    • ISO 27001
    • SOC 1 and SOC 2 /SSAE 16 /ISAE 3402 (Previously SAS 70 Type II)
    • PCI Level 1
    • FISMA Moderate
    • Sarbanes-Oxley (SOX)
  • Hosting and Customer Applications.  As an AWS Partner, each client instance offered by Integra’s SaaS model runs within its own isolated environment and cannot interact with other applications or areas of the system. This restrictive operating environment is designed to prevent security and stability issues. These self-contained environments isolate processes, memory, and the file system using LXC while host-based firewalls restrict applications from establishing local network connections.
  • Please refer to documentation posted on the following websites for additional information about quality standards from our partner’s websites: Amazon AWS https://aws.amazon.com/security .
Hosting Fees and Pricing

Below are some important details regarding hosting fees for SunriseRecon as well pricing related to implementing the various modules within the application. For specific pricing, please contact us to schedule a quick conversation about your specific needs and interests. Customized pricing will be released after understanding your situation and typically after filling out this form.

  • Subscription Fee –  Ongoing monthly fee for hosting and monitoring applications per the SLA’s outlined in the contract. Fee calculation takes into account Number of Loans and Number of Users to determine pricing broken down into Tiers (i.e. 200,000 to 400,000 loans and 6-10 users).
  • Implementation Fee –  One-time fee for implementing desired functionality with client-specific requirements. Menu Pricing presents the standard implementation fees for each available module. Estimated Phase Duration determines any additional fees to compensate for a longer project timeline. Please refer to the Implementation section above for details about each module.
  • Estimated Phase Duration –  Estimated timeline for completing implementation activities calculated using Number of Bank Accounts as a proxy to predict expected duration of the project by phase. Results also drive the project plan. Please refer to the Implementation section above for details about the implementation methodology and calculation for expected phase duration.
Implementing SunriseRecon

The needs and complexity of every implementation is a little different. The information below outlines Integra’s proven Implementation Methodology as well as an Estimated Phase Duration based on our experience deploying the application at different shops. Please note that the implementation duration assumes the delivery of the Cashbook and Custodial Reconciliation modules as baseline. Standalone implementations, such as that for Clearing Account Reconciliation will follow a different timeline.

Experience has taught us that technology alone cannot resolve an issue without first identifying and targeting its underlying cause. Our Business Advisory team provides a variety of specialized services designed to simplify the implementation process, minimize operational disruption and help ensure compatibility between the technology and your business practices. The Business Advisory team may be engaged to help set the stage before an implementation, work in conjunction with Technology Delivery during implementation, and assist with training and support post-implementation for a more holistic solution.